What is the PayPal recurring charge?
A PayPal recurring charge on your bank statement means a merchant is billing you automatically through a PayPal billing agreement. PayPal functions as a payment processor — the charge originates from a third-party merchant, but because PayPal processes the transaction, your bank statement shows PayPal's descriptor instead of the merchant's name.
This creates a unique identification challenge: you may see "PAYPAL" on your statement but have no idea which of potentially dozens of merchants connected to your PayPal account triggered the charge. The key to resolving this lies in PayPal's activity log and automatic payments settings.
Common bank statement descriptors
- PAYPAL INST XFER — instant transfer from PayPal to your bank
- PAYPAL *MERCHANTNAME — direct merchant payment via PayPal
- PP*MERCHANTNAME — shortened PayPal merchant descriptor
- PAYPAL TRANSFER — generic PayPal fund movement
- CHECKCARD PAYPAL — debit card transaction routed through PayPal
Legitimate vs unauthorized
PayPal recurring charges often come from subscription services you signed up for months or years ago — streaming platforms, software licenses, online memberships, or SaaS tools. However, unauthorized charges can stem from compromised PayPal credentials, merchants who increase pricing without clear notice, or billing agreements that persist after you thought you cancelled the underlying service.
Why this charge appears on your statement
PayPal's billing agreement system allows merchants to charge you on a schedule without requiring you to approve each individual payment. Once you authorize a merchant during your first purchase, subsequent charges process automatically. Here are the most common triggers:
- Forgotten subscription: You signed up for a service that bills monthly through PayPal, such as a VPN, cloud storage, or digital tool, and forgot it was active.
- Price increase without notice: Some merchants raise subscription prices and PayPal processes the new amount without requiring separate approval from you.
- Merchant name mismatch: The PayPal descriptor shows a parent company or payment processor name that differs from the product you recognize.
- Cancelled service, active billing: You cancelled on the merchant's website, but the PayPal billing agreement was never revoked, allowing the merchant to continue charging.
- Compromised PayPal account: If someone gained access to your PayPal credentials, they may have set up subscriptions or authorized payments from your account.
How to cancel PayPal recurring charges
Stopping PayPal recurring charges requires cancelling both on the merchant side and within PayPal itself:
- Log into PayPal.com and click the gear icon (settings).
- Go to payments > manage automatic payments.
- Review the list of merchants with active billing agreements.
- Click on the merchant you want to stop billing.
- Click cancel To revoke the billing agreement.
- Screenshot the cancellation confirmation and save the date.
- Separately, cancel your subscription on the merchant's own website or app to ensure no gaps.
Critical: Cancelling on the merchant's website alone does not revoke the PayPal billing agreement. You must cancel in both places. Some merchants create new billing agreements when you re-subscribe, so check for multiple entries.
When to dispute a PayPal recurring charge
PayPal has its own dispute resolution system called the Resolution Center. You should use this before going to your bank, because filing a bank chargeback while a PayPal dispute is open can cause PayPal to freeze or limit your account.
Escalate to your bank if:
- PayPal's resolution center denied your claim and the charge was unauthorized
- The merchant is unresponsive and PayPal closed the case in the seller's favor
- Charges continued after you cancelled the billing agreement and have confirmation
- Your PayPal account was compromised and PayPal's investigation found no unauthorized access
Timeline guidance
PayPal's buyer protection window is 180 days from the transaction date. Your bank's dispute window is typically 60 days from the statement date. Always start with PayPal first, but be aware of your bank's deadline running in parallel.
Evidence you'll need
- PayPal transaction details (transaction id, merchant name, amount, date)
- Screenshot of cancelled billing agreement in PayPal settings
- PayPal resolution center case outcome (if applicable)
- Merchant communication records
- Bank statement showing the charge
When escalation is appropriate
If PayPal denies your claim and you have clear evidence the charge was unauthorized, file with your bank. Include the PayPal case number and outcome letter as part of your evidence package. This shows you exhausted the merchant-level resolution process first.
Documentation checklist
- PayPal activity log screenshot showing the recurring charge
- Manage automatic payments page screenshot
- Billing agreement cancellation confirmation
- PayPal resolution center case details (if dispute was filed)
- Merchant communication (emails, chat transcripts)
- Bank statement with the charge highlighted
- Written timeline of events from initial charge to current date
Escalation path
- Step 1: Identify the merchant via PayPal activity and automatic payments
- Step 2: Cancel the billing agreement in PayPal and on the merchant's site
- Step 3: Open a dispute through PayPal's resolution center
- Step 4: If PayPal denies, escalate to your bank with full documentation
- Step 5: If bank denies, submit additional evidence and request reconsideration
- Step 6: Escalate to card network arbitration or file with cfpb
PayPal's role as a payment intermediary adds a layer of complexity to charge identification and dispute resolution. The dual-cancellation requirement — both in PayPal and with the merchant — is the most common reason unwanted charges persist.
If you want a step-by-step documentation framework with dispute-ready templates, see the Dispute Recovery Toolkit.